Lanzarote Tours from Costa Teguise: Booking, Pickup & Logistics

Where the tour starts and how to find it

Your buggy adventure departs from Costa Teguise in the north of Lanzarote. The meeting point is located in this resort area, which sits on the northeastern coast of the island, roughly 10 kilometres from the capital, Arrecife. Costa Teguise is well signposted from the main roads, and the tour operator will provide you with the exact meeting location when you book, along with clear directions or a map reference. If you are arriving by rental car, there is parking available near the departure point, so you can leave your vehicle safely while you explore the volcanic landscape.

The operator confirms the precise address and any parking instructions in your booking confirmation email. If you have any difficulty locating the site, contact the tour company at least 24 hours before your tour, and they will walk you through the directions or arrange alternative guidance. The meeting point is designed to be easy to find, even if you are unfamiliar with the area, and staff are present from at least 30 minutes before the departure time to greet participants.

Hotel pickup from selected areas

If you have chosen the hotel pickup option when booking, the operator will collect you from your accommodation in Costa Teguise or nearby resort areas that fall within their pickup service zone. This service is available to guests staying in select hotels and apartment complexes in the immediate vicinity of the tour's starting point. When you book, you will be asked to provide your hotel name and full address so the operator can confirm whether your accommodation qualifies for collection. Not all properties are covered, so verification at the point of booking is essential.

Once your hotel is confirmed as eligible for pickup, you will receive the collection time in your confirmation documentation. This time is based on the tour's departure slot and allows for travel to the meeting point. You must be ready in your hotel lobby or at the agreed collection point at least 10 minutes before the scheduled pickup time. The driver will arrive in an identifiable vehicle; check your confirmation email for the vehicle details and registration number. If pickup is not available from your location, you can drive directly to the meeting point and park, or discuss alternative arrival arrangements with the operator before your tour date.

Red buggies lined up at the Costa Teguise base, ready for departure

Confirming your pickup time before the day

The tour operator will send you pickup and departure times in your booking confirmation email, which typically arrives within one hour of purchase. These times are provisional and subject to final confirmation, which takes place 24 to 48 hours before your tour. You will receive a follow-up email or SMS message confirming the exact time you will be collected from your hotel or when you should arrive at the meeting point. Check this message carefully and read all contact details provided, as this is your reference for the day of the tour.

If you do not receive a confirmation message within 48 hours of your tour date, contact the tour operator directly using the phone number or email address on your booking details. Do not assume the tour is confirmed without this second notification. If there are any changes to your hotel location or pickup address after you have booked, notify the operator immediately so they can adjust the collection time accordingly. Arriving at the correct location at the confirmed time is essential; being late may result in the tour departing without you, with no refund issued.

Arriving from elsewhere on Lanzarote or a cruise port

If you are staying in a different part of Lanzarote or are arriving from a cruise ship call, you will need to arrange your own transport to Costa Teguise or drive to the meeting point directly. The operator's hotel pickup service is limited to selected accommodations near the tour's base, so visitors from other areas of the island must make their own way. The drive from Arrecife takes approximately 15 to 20 minutes, depending on traffic. From Puerto de Naos or other cruise ports, allow at least 45 minutes to reach Costa Teguise, depending on which port you are departing from.

Rental cars are widely available at the airport and cruise terminals, making self-drive the most practical option for those staying outside the pickup zone. Alternatively, you can book a private taxi transfer in advance, though you will need to coordinate the timing carefully to arrive before your confirmed departure time. Whichever method you choose, plan to arrive at the meeting point at least 15 minutes early, especially if you are unfamiliar with the area. If your cruise ship departs the same day, confirm the tour operator's cancellation policy before booking, as delayed returns could affect your embarkation time.

How far ahead to book your tour

This buggy tour is popular, particularly during peak holiday seasons from December through March and in the summer months, so booking in advance is strongly recommended. Ideally, reserve your place at least one to two weeks before your intended travel date to secure your preferred time slot. During busy periods, tours often fill up quickly, and last-minute bookings may not be available. If you are travelling at a quieter time of year, you may be able to book with less notice, but checking availability and making a reservation at least three to four days in advance gives you the best chance of a confirmed slot.

Bookings can typically be made online through the tour operator's website, and you will receive immediate confirmation of your reservation. The payment is usually taken at the point of booking, and your confirmation email will contain all the details you need for the day, including the start time, meeting point, pickup information, and what to bring. Some operators offer discounts for group bookings or early reservations, so enquire when you book if multiple people are participating in the tour together.

Cancellation and rescheduling options

Tour cancellation and rescheduling policies vary, so read the operator's terms carefully before you complete your booking. Most operators allow free cancellation if notice is given at least 24 to 48 hours before the tour departure time. If you cancel within this notice period, you will typically receive a full refund or credit towards a future tour date. Cancellations made within 24 hours of the tour are often non-refundable, so timing is critical if you need to change your plans.

If you wish to reschedule rather than cancel, contact the operator as soon as possible with your new preferred date. Rescheduling is usually possible at no extra cost if alternative tour slots are available on your new date, though you may need to pay a small fee if the new date is more expensive or if the operator's pricing has changed. Weather conditions or mechanical issues may occasionally cause the operator to cancel a tour; in such cases, you will be offered a full refund or the option to rebook on another date. Always check the exact terms when you book, as policies differ between operators and booking platforms.

If you arrive late or miss your pickup

If you miss your pickup collection or fail to arrive at the meeting point by the confirmed departure time, the tour will proceed without you. Most operators enforce a strict no-refund policy for late arrivals or no-shows, as the buggy fleet and guide are committed to the scheduled itinerary and cannot wait beyond the advertised start time. For this reason, aim to be ready 10 to 15 minutes before your pickup time and plan your journey to the meeting point with a buffer for unexpected delays.

If you are running late due to traffic or other unavoidable circumstances, try to contact the tour operator by phone as soon as possible using the number on your confirmation email. While they cannot guarantee they will wait, informing them of your delay gives them the opportunity to advise whether a late arrival is still possible. Never assume you can join a later tour slot on the same day without prior agreement, as places are pre-booked and limited. To avoid disappointment, build extra time into your morning routine, especially if relying on hotel pickup or unfamiliar roads.

Book & confirm

1. Secure your spot and receive pickup details

   Complete your booking online and you'll get confirmation with your assigned pickup time from Costa Teguise.

2. We collect you from your accommodation

   On tour day, our driver arrives at your hotel or selected address. Be ready a few minutes early to ensure smooth departure.

3. Check in and meet your guide

   You'll reach the tour base where your guide welcomes you, reviews safety essentials, and fits your windbreaker and goggles.

4. Three hours of off-road adventure

   Head out across northern Lanzarote's volcanic landscape toward Peñas del Chache, the island's highest peak, with your guide leading the way.

5. Drive back and prepare for drop-off

   After your ride concludes, return to the base, hand in your gear, and board the transfer vehicle back to Costa Teguise.

6. Drop-off at your original location

   You're returned to your hotel or chosen address, completing your door-to-door experience from morning collection through afternoon return.

Before you book